Tip 1 – Job Description
Your employees should have a thorough job description by which you and they can judge their performance. If you don’t have it already written then ask the employee to write it for you so that the two of you can go over it. Your employee will feel much more secure (a good thing) and you can address anything that is not being accomplished in a non-threatening scenario. HINT: This is also a great opportunity for the employee to list things they would be interested in doing. We all like to utilize our talents!
Tip 2 – Check your Org Chart
Your employees should have one person they report to directly: one person who decides ultimate priorities. The “too many chiefs” syndrome – being given high priority tasks by multiple people – is extremely frustrating and simply not acceptable. First you get tears; then they start calling in sick. Many of us have helplessly seen this play out. Watch for it.
Tip 3 – Smiles Everyone, Smiles
No, I don’t mean to look like a nut. However, your mood can greatly influence your employees performance. Think about it: you might just be fretting over last nights football game but they could see it as worry (over the company) or dissatisfaction (of them). And you being either makes them very worried. So instead of working wholeheartedly, they are worrying. Get it?
Tip 4 – Chuck the worm in your apple
This might be an odd tip. But, get rid of the negative Nelly in your midst. They are harming your bottom line every day by distracting good employees with their “no win” talk about the economy, the government, kids today, your industry, their husband; anything they can complain about. Allowing them to daily poison your workplace is a foolish, costly mistake.
Embrace the power of cheery! Keep those employees happy and productive!